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Business Insurance Solutions for Retailers

Protecting those who supply the future

Our Retail Division specializes in comprehensive Business Insurance solutions tailored to the unique needs of Franchise & Restaurants. Whether you’re a small family owned convenience store or a multi-location retail chain, we understand your challenges—and we’re here to help.

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The Retail Division at Associates Insurance Group specializes in business insurance for retailers

Any Retailer. Every State

  • Grocery Store
  • Convenience Store
  • Department Store
  • Specialty clothing
  • Furniture
  • Bookstore
  • Pharmacy
  • Discount Store
  • Electronics Store

And so many more…

We Specialize in Business Insurance for Retailers

Workers’ Comp

Retailers face complex challenges managing claims and safety–that’s where we come in. We simplify Workers’ Compensation with claims advocacy, E-MOD protection strategies, and safety programs tailored for Retailers.

E-MOD Restore & Defend

  • What is your E-MOD
  • How to advocate claims appropriately to lower your E-MOD
  • How large claims vs. small claims affect E-MOD

Claims Advocacy

  • In-House Medical Claims Division
  • 24/7 Nurse Triage Line
  • Oversee claims from inciting injury to return to work

Proactive Renewal to ensure you are saving money

  • Start renewal process 90 to 120 days out
  • Policy Design Review
  • Yearly E-MOD Analysis
  • Yearly Deductible Analysis
  • Yearly Market checks
  • Yearly rate check

General Liability

Providing coverage for the day-to-day operation of your business.

As a retail operation, General Liability needs are ever-evolving. Whether you’re working on an acquisition of a new location, ensuring compliance with the owner of a rented commercial space, or protecting your business from the litigious nature of the general public, it’s important to work with a broker who understands your insurance environment. 

Let us show you a better way to manage your insurance portfolio:

Access to Special Programs with Top-Rated Carriers

Most retail owners don’t see quotes every year, or at minimum, have policy- and market-level discussions to make sure you are with the best possible carrier. 

We represent our insureds to multiple insurance carriers, many of which have specialty programs built with aggressive pricing specific to your situation.  

Our Carrier Relations team is always trying to find the best solutions for our clients.

Industry-Leading Services and Resources

  • State-of-the-art Learning Management System to distribute safety training videos to your employees
  • Claims assistance 
  • Award-winning HR software to help with employee handbooks, safety manuals, and everything in between

Proactive Renewal Process to Ensure You Have the Best Options Each Year

  • Renewal process begins 90-120 days out to make sure there is enough time to manage annual premium
  • Consistent Market Evaluation to stay on top of the best carriers for your business
  • Annual Rate Checks to show you options, if necessary, at renewal time
  • Annual Endorsement Analysis to make sure the fine print on your policy is covering your ever-changing operations
  • Annual Coverage Analysis to make sure you can rest easy knowing you have the proper policy limits for your growing operation

Commercial Auto

Auto insurance is daunting for any business – between rising rates each year, frivolous or consistent claims, and uninsured drivers, it’s easy to feel like you’re at the mercy of the insurance carrier.

As Contractors, your vehicles, drivers, and coverage requirements could change at a moment’s notice. We are here to help make sure you have the best options possible.

Updated Policy Documents in an hour

  • Driver and vehicle changes
  • ID card distribution
  • COI’s distributed in compliance with Certificate Holder requirements

Claims and Safety Resources

  • Online Vehicle and Driver Safety Training platform provided at NO ADDITIONAL COST to help train employees and mitigate claims
  • Assistance with auto claims from the onset of the incident
  •  Motor Vehicle Reports ran at NO ADDITIONAL COST – not just for insurance purposes, this practice can be used in the onboarding of new employees

Consistent Evaluations to Ensure You Are Covered

  • Are specific contracts requiring additional endorsements or coverages on your policy to be compliant with COI’s?
  • Are there any coverage gaps or policy limits that need to be evaluated?
  • Have you had any accidents or violations recently?
  • Are different carrier options being evaluated on a consistent basis?

Proactive Renewal to ensure you are saving money

  • Renewal process begins 90-120 days out to make sure there is enough time to manage annual premium
  • Consistent Market Evaluation to stay on top of the best carriers for your business
  • Annual Rate Checks to show you options, if necessary, at renewal time
  • Annual Endorsement Analysis to make sure the fine print on your policy is covering your ever-changing operations
  • Annual Coverage Analysis to make sure you can rest easy knowing you have the proper policy limits for your growing operation

Commercial Property

Whether you own or rent the building(s) you operate out of, commercial property coverage is important for your building, contents, and stock. Commercial Property coverage is an ever-moving target in today’s insurance landscape.

Property coverages for retail operations have unique components that every owner needs to be aware of.

Is your agent educating you on:

Crime Coverage?

Protect your business from financial threats resulting from criminal acts including employee theft, forgery or alteration, computer fraud, funds transfer fraud, social engineering fraud, and many others

Blanket vs. Scheduled Property Coverage?

  • Scheduled coverage names each building and the limit of insurance associated with individual structures
  • Blanket coverage states a total dollar amount of coverage for all buildings, and each building falls into that blanket amount
  • Do you know which coverage is best for your insurance environment?

Let us help you determine the best options

Business Income Coverage? 

  • Protect your income from interruptions to your business operations due to a covered claim
  • When business stops because a shop is unable to operate, your insurance policy can help replace that lost income. When was the last time you received an evaluation on just how much Business Income coverage is right for you?

Employment Practices Liability

What is Employment Practices Liability Insurance (EPLI)? 

EPLI provides protection from financial loss due to employment-related lawsuits. Examples include:

  • Discrimination
  • Wrongful Termination
  • Harassment
  • Retaliation
  • Failure to Promote
  • Breach of Contract

Why is this important for Retailers? 

Due to the nature of employee turnover and part-time work in the industry, lawsuits for the above reasons have become much more common in recent years. 

EPLI insurance is a very cost-effective way to protect your business and insulate risk against these types of risk.

Employee Benefits Liability

What is Employee Benefits Liability (EBL)? 

EBL protects businesses from out-of-pocket expenses arising from errors or omissions in the administration of employee benefits programs, including health, life, disability, retirement, and many other benefits.

Examples of Covered Benefits Errors 

  • Failure to enroll an employee in health insurance plan benefits
  • Incorrectly calculating retirement plan contributions
  • Providing erroneous information about employee benefit eligibility

Why is this important for Retailers?  

If you are providing any level of employee benefits in your business, errors are often unavoidable. To prevent large out-of-pocket expenses, EBL coverage can help protect your business.

Management Liability

What is Management Liability? 

Insurance that protects a company and its executives from various risks associated with running a business. Management Liability can help cover losses from lawsuits, investigations, and other claims related to mismanagement, employee disputes, and criminal acts.

Types of Management Liability Insurance

  • Directors & Officers (D&O)
  • EPLI
  • Fiduciary Liability
  • Crime
  • Cyber

Fidelity Bonding – ERISA Bond 

The Employee Retirement Security Act of 1974 (ERISA) is a federal law that protects employee benefit plans.  

Part of this law, and one of its crucial components, is fidelity bonding, also known as ERISA Bonds. 

These bonds protect the employee plan and its participants against fraud or dishonesty by those handling the funds. This can include administrators, trustees, and certain service providers.

If you have bonding needs, let us show you a better way to incorporate into your insurance portfolio.

Excess/Umbrella Liability

What is umbrella or excess liability coverage?

  • Liability coverage to sit in addition to the limits of liability present in General Liability, Auto Liability, Employers Liability (workers’ compensation), Professional Liability, Product Liability, Cyber Liability, and/or Liquor Liability (considered “underlying” policies)
  • Umbrella is considered an “overlying” policy that takes effect once the limits of the underlying policies have been exhausted
  • Example: if we have a $1 million limit per occurrence on General Liability, any claim that exceeds that amount would incur out-of-pocket expenses without the umbrella. With an umbrella policy, any amount over the underlying policy limit would be covered up to the amount of coverage selected by the umbrella policy

Why do Retailers need this coverage?

  • Average General Liability claim can easily exceed $1 million in total cost (including damages, legal/defense costs, etc.), and the umbrella ensures you are protected against out-of-pocket claims expenses
  • Litigation has become more common in today’s landscape – umbrella/excess liability coverage further insulates your business and assets from legal action

Cyber

Since the pandemic, the insurance industry has seen a significant increase in frequency of claims on Cyber Insurance policies.

Whether Business Email Compromise, Ransomware, or Electronic Funds Transfer fraud, it’s more important than ever that you cover not just your own sensitive information, but that of your customers.

The two main segments of Cyber Insurance are:

First Party Cyber Insurance

  • Covers your business’ direct losses from a cyber incident affecting your own systems, networks, or data
  • Among other coverages, First Party Cyber Insurance provides relief from financial losses, data and asset recover, crisis management

Third Party Cyber Insurance

  • Provides liability protection in case a data breach or cyber incident at your company leads to claims or lawsuits from external parties
  • Protects your business from financial liabilities and legal expenses resulting from harm caused to clients, vendors, or other third parties due to a cyber incident involving your systems

Have you looked into Cyber coverage in the past? Let us help you craft the perfect coverages for your growing business.

Start customizing your Business Insurance.

Let our Retail Division customize your Business Insurance to meet your needs.

Request a Policy Design Review