Claims Assistance

Navigating Workers’ Comp Claims? We’ve Got You Covered.

Our Nurse-Led team provides compassionate guidance from initial injury through closure of the claim.

Associates Insurance Group implements a claim resolution plan that is specific for your business, your employee and one specific injury

Dylan is a registered nurse and is the vice president of medical operations and client services at Associates Insurance Group

Hi, I’m Dylan.

I’m a registered nurse.

In healthcare, we treat the whole patient, not just a symptom.

A workplace injury is more than just a claim—it’s a critical situation that affects an employee’s health and your company’s bottom line. At our core, we believe in treating the whole patient and the whole business.

Our Claims Team is your advocate, providing specialized support and guidance through every stage of the claims process.

Immediate Response & Support

The first moments after an injury are crucial. We are here to support you and your team right away. If an injury occurs after business hours, our 24/7 Nurse Triage Line provides immediate medical guidance to the injured worker. This ensures they get prompt, appropriate care from the very beginning.

While we can’t file the claim for you, we stand with you every step of the way, guiding you through the initial process to ensure everything is handled correctly.

Our Claim Resolution Plan

Once a claim is filed, we take over as your primary advocate. We don’t just fill out forms; we create a Claim Resolution Plan specific to your business and your injured employee.

Our medical and claims teams oversee the entire process, from the first filing to final closure. We work directly with the insurance carrier’s adjuster—who typically manages hundreds of claims—to ensure they have all the information they need to make informed decisions. This proactive oversight helps prevent delays and costly mistakes.

Safe and Cost-Effective Return to Work

Getting an injured employee back to work safely is a complex challenge. We streamline this process, working to protect your E-MOD and ensure a seamless reintegration.

We work to get your employee back on the job as quickly and safely as possible by addressing key questions:

What are the employee’s physical restrictions, and how do we accommodate them?
How can we adapt their job to be cost-effective while adding value to your business?
How can we integrate them back into the workplace without them feeling isolated or at risk?

We do this every day, in every industry, so you don’t have to navigate this complicated process alone.

Proactive Claims Oversight

We serve as your single, centralized point of contact for all claims. This is a vital service when you have multiple employees submitting claims or dealing with various adjusters.

We act as a crucial checkpoint to ensure:

Prompt Care: We ensure your employee receives prompt and appropriate care
No Duplicate Claims: We identify and flag duplicate submissions to prevent confusion and errors.
Suspicious Claims: We investigate any red flags and support a full carrier investigation to protect your business from fraud.

Stop handling claims alone.

Find out how our Nurse-Led Claims Team ensures your employees receive the best care while protecting your business.

Request a Claim Resolution Plan!